(changelog debian)
[asterisk-config-auf.git] / etc-asterisk / agents.conf
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1;
2; Agent configuration
3;
4
5[general]
6;
7; Define whether callbacklogins should be stored in astdb for
8; persistence. Persistent logins will be reloaded after
9; Asterisk restarts.
10;
11persistentagents=yes
12
13; Enable or disable a single extension from logging in as multiple agents.
14; The default value is "yes".
15;multiplelogin=yes
16
17[agents]
18;
19; Define maxlogintries to allow agent to try max logins before
20; failed.
21; default to 3
22;
23;maxlogintries=5
24;
25;
26; Define autologoff times if appropriate. This is how long
27; the phone has to ring with no answer before the agent is
28; automatically logged off (in seconds)
29;
30;autologoff=15
31;
32; Define autologoffunavail to have agents automatically logged
33; out when the extension that they are at returns a CHANUNAVAIL
34; status when a call is attempted to be sent there.
35; Default is "no".
36;
37;autologoffunavail=yes
38;
39; Define ackcall to require an acknowledgement by '#' when
40; an agent logs in using agentcallbacklogin. Default is "no".
41;
42;ackcall=no
43;
44; Define endcall to allow an agent to hangup a call by '*'.
45; Default is "yes". Set this to "no" to ignore '*'.
46;
47;endcall=yes
48;
49; Define wrapuptime. This is the minimum amount of time when
50; after disconnecting before the caller can receive a new call
51; note this is in milliseconds.
52;
53;wrapuptime=5000
54;
55; Define the default musiconhold for agents
56; musiconhold => music_class
57;
58;musiconhold => default
59;
60; Define the default good bye sound file for agents
61; default to vm-goodbye
62;
63;agentgoodbye => goodbye_file
64;
65; Define updatecdr. This is whether or not to change the source
66; channel in the CDR record for this call to agent/agent_id so
67; that we know which agent generates the call
68;
69;updatecdr=no
70;
71; Group memberships for agents (may change in mid-file)
72;
73;group=3
74;group=1,2
75;group=
76;
77; --------------------------------------------------
78; This section is devoted to recording agent's calls
79; The keywords are global to the chan_agent channel driver
80;
81; Enable recording calls addressed to agents. It's turned off by default.
82;recordagentcalls=yes
83;
84; The format to be used to record the calls: wav, gsm, wav49.
85; By default its "wav".
86;recordformat=gsm
87;
88; The text to be added to the name of the recording. Allows forming a url link.
89;urlprefix=http://localhost/calls/
90;
91; The optional directory to save the conversations in. The default is
92; /var/spool/asterisk/monitor
93;savecallsin=/var/calls
94;
95; An optional custom beep sound file to play to always-connected agents.
96;custom_beep=beep
97;
98; --------------------------------------------------
99;
100; This section contains the agent definitions, in the form:
101;
102; agent => agentid,agentpassword,name
103;
104;agent => 1001,4321,Mark Spencer
105;agent => 1002,4321,Will Meadows